Hotel Review: Extended Stay America Portland-Scarborough

Last week, Kristin and I decided we were going to drive to visit her family in Maine for the weekend. We usually leave after work on Friday’s and it usually takes about 4 to 5 hours to arrive at our destination. We decided we weren’t going to drive the whole way on Friday night, but we were going to stay around Portland. Once we knew that, I went to work looking for a way to use our points for a room somewhere. Once I started looking, I realized I would not be using points after all!

When I started researching hotels, I looked at IHG and Hilton, when I stumbled upon a promotion by Orbitz:

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Once I saw this promotion, I began to look at Orbitz to see what my options were to finding a cheap room for the night. After searching for about 15 minutes, I found an option I thought would work out well.

I saw an Extended Stay America and for the price, I thought it was a good option. After looking at a few other options, I decided to book a night at the Extended Stay America.  We hadn’t stayed at one before and who knows, maybe we came across an awesome hotel chain.

Customer Service:

We arrived to the hotel around 9:30 pm and we had no issues checking into our room. The woman at the front desk was very friendly and quick to give us our room key. One issue we had was receiving the correct wifi password, which was quickly fixed after calling the front desk.

When we were checking in, we were told if we needed any pots or pans to cook, we could call the front desk and they would be brought our room.

In the morning, checking out was fairly quick as well. Again, we were greeted with a friendly person and a smile at checkout. There was only 1 person working the front desk and they were putting out breakfast at the same time we were looking to check out. Not an issue in my mind.

Price:

This is one part I definitely can not complain about. When I decided to book our room through Orbitz, I used a cash back portal to maximize my savings.

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I decided to use Topcashback, since I would earn 6% cash back on my reservation. I would be using a coupon code for the $100 off my room, so the cash back portal might not register my transaction. It was still worth trying to see if I would get the extra 6% back.

Not a bad price for a night!
Not a bad price for a night!

I tried to use my Orbucks, but I kept receiving an error and eventually stopped trying. I think I received an error because the price would have been $0 and that might have been the issue. For $25.40 for one night, that price really can’t be beat.

When booking I also earned another 76 cents in Orbucks to use for a future hotel stay. Definitely not earth shattering, but I’ll take it! A couple of days after our stay, I received a notification from Topcashback saying I would receive my 6% cash back bonus. A whopping 30 cents, but it all adds up, so I’ll gladly take it!

I usually would have broken out my Citi Premier, which earns 3 Thank You points per dollar on travel, to pay for this, but since I was working on a spending requirement for our new American Express Everyday, I decided to use that.

Our Room:

Our room was right down the hall from the front desk, which was convenient for us. Once we walked into our room, we were in our kitchen area:

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The kitchen area was a nice little area and it was a nice addition in case you wanted to cook your own food. Since we were there for the night and had already eaten, we did not take advantage of the kitchen area

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The bed was comfortable and the room was a decent size. I could not get over the color on the walls though! Extended Stay America’s website says “newly renovated rooms,” they must have forgotten to paint the walls. The paint made it feel more run down that it actually was.

We did see people with pets when we were walking in the hallways, so it seemed to be a pet friendly hotel.

Breakfast:

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Breakfast is my favorite meal of the day and I look forward to it. Extended Stay America advertises “Grab and Go” breakfast and that’s exactly what you receive. At least when they say “Grab and Go,” they mean it!  +1 for honesty.

If you wanted oatmeal, you had to use a cup, since there were no bowls available. The muffins are prepackaged muffins and definitely aren’t the healthiest muffins in the world. The coffee was hot, but nothing to rave about. Overall, the breakfast was less than average.

Overall:

For the price of $25 for the night, I really can’t complain. The deal was too good to pass up, but I would not have paid the $114 for the room. The room was good, the kitchen is nice for someone who has to stay a couple of days and doesn’t want to dine out for every meal. The breakfast was underwhelming to me as well. If it weren’t for the coupon code from Orbitz, I wouldn’t have looked at the Extended Stay America hotel in the first place. If there is another deal where I can get a room at an Extended Stay American for $25, then I’ll consider it.

Have you stayed at an Extended Stay America? If so, what were your thoughts on it?

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